Crisis support numbers UK

If you are in need of urgent support, please contact your GP, or call NHS 111 if your surgery is closed. If you are in immediate danger, or unable to keep yourself safe, call 999 immediately or go to your nearest A&E. You can also contact your local NHS Crisis Resolution Team for urgent mental health support.

  • Samaritans: 116 123. Free, confidential listening service. Available 24 hours a day, 365 days a year, for any reason, withou judgement.

  • Shout: Text SHOUT to 85258. Free, confidential 24/7 text-based crisis support. A good option if you are unable or unwilling to speak on the phone.

  • NHS: 111. Urgent medical and mental health support. Available 24 hours a day. Let the advisor know it is a mental health emergency.

  • Mind Infoline: 0300 123 3393. Information and support on mental health, services, and where to get help.

  • SANEline: 0300 304 7000. Emotional support and information for anyone affected by mental health problems.

  • PAPYRUS HOPELINE: Call 0300 102 2470 Text HOPE to 88247 Email: pat@papyrus-uk.org. 24/7 Support for ethnic minorities, racism, prejudice, discrimination, microaggressions and trauma. Confidential support for children, young people, and adults concerned about suicide.

  • Switchboard: 0800 0119 100. Free, confidential support for LGBTQIA+ people on any topic, including mental health, identity, and relationships. Open 10am–10pm daily.

  • Refuge – National Domestic Abuse Helpline: 0808 2000 247. Free, 24-hour confidential support for women experiencing domestic abuse. Refuge also offers BSL support and tech safety guidance for women and children affected by domestic violence.

  • Childline: 0800 1111. For children & young people.

Crisis support numbers PT

If you are in need of urgent support in Portugal, please contact your GP (médico de família) or call SNS 24 on 808 24 24 24 for health advice. If you are in immediate danger or unable to keep yourself safe, call 112 for emergency services or go to the nearest A&E department (“Serviço de Urgência”). For urgent mental health support, you can access psychiatric services through hospitals with mental health units or specialist psychiatric hospitals in Lisbon, Porto and Coimbra.

The following services provide confidential emotional, psychological, social, and crisis support:

  • SNS 24 Psychological Support: Call 1411. Free 24/7 psychological counselling. sns24.gov.pt.

  • Voz de Apoio: Call 225 50 60 70. Emotional support by phone, chat, WhatsApp, email, and in person. 9pm–11:59pm. vozdeapoio.pt.

  • SOSCriança e Jovem: Call 116 111. Support for children, young people, and families. Available: Mo–Fri, 9am–7pm. Phone: (+351) 213 617 880. Email: iac-sede@iacrianca.pt. iacrianca.pt.

  • Domestic Violence Helpline: Call 800 202 148. Free support for victims of domestic violence. 24/7. Text support: 3060. cig.gov.pt.

  • Vozes Amigas de Esperança: Call 222 030 707. Emotional support for anxiety, depression, and suicidal thoughts. 4pm–10pm. voades.pt.

  • Telefone da Amizade: Call 22 832 35 35. Confidential support during personal crises. 4pm–11pm. telefone-amizade.pt.

  • SOS Estudante: Call (+351) 915 246 060. Emotional support for students and others. 8pm–1am. sosestudante.pt.

  • SOS Voz Amiga: Call  213 544 545. Confidential emotional support. 3:30pm–12:30am. sosvozamiga.org.

  • APAV: Call 116 006. Support for victims of crime. Mon–Fri, 8am–11pm. apav.pt.

  • Linha 1414: Call 1414 – Emotional support, counselling, and information. Mon–Fri, 10am–6pm. icad.pt.

  • Quebrar o Silêncio: Call 910 846 589. Support for male survivors of sexual violence. Mon–Fri, 9:30am–5:30pm. quebrarosilencio.pt.

  • LGBTI+ Support Line: Call 969 239 229. Emotional support and guidance for LGBTQIA+ people.  Thu–Fri, 8am–11pm. ilga-portugal.pt.

  • Social Emergency Line: Call 144. Emergency social support. 24/7. www2.gov.pt.

  • LGBTI Youth Victim Support: Call 96 008 11 11. Support for LGBTQIA+ young people affected by violence or discrimination. Mon–Fri, 10am–6pm. casa-qui.pt.